Securing Chatbots: A Multi-Layered Defense in the Digital Age
Chatbots have become ubiquitous across websites and apps, providing customer support through automated conversations that mimic human interaction. Their popularity is surging, with millions of users interacting with chatbots daily. Tech companies rapidly integrate these AI-powered models into various products for diverse tasks. However, alongside their benefits, chatbots introduce new security vulnerabilities that necessitate robust defenses.